Data Privacy Statement (May 2018)

The European Data Protection Regulation (GDPR) came into force on May 25th, 2018 in all member states to har­mo­nize data pri­vacy laws across Europe.

This Regulation applies to the pro­cess­ing of per­sonal data. Personal data means any infor­ma­tion relat­ing to a nat­ural person; these include name, address, tele­phone number, date of birth and bank details. 

Companies which process per­sonal data are respon­si­ble for com­ply­ing with the require­ments of GDPR. They are the “con­trollers” within the mean­ing of arti­cle 4 (7) of GDPR.

Processing means any oper­a­tion which is per­formed on per­sonal data such as col­lec­tion, record­ing, organ­i­sa­tion, stor­age, adap­ta­tion, use, dis­clo­sure by trans­mis­sion, dis­sem­i­na­tion or oth­er­wise making avail­able, align­ment or com­bi­na­tion, restric­tion, era­sure or destruction.

Controller of the fol­low­ing data pro­cess­ing (and con­tact possibility): 

Greiner Bio-One GmbH

Maybachstraße 2
72636 Frickenhausen
Germany
T: +49 7022 948–0
Email: [email protected]  

I. Storage of per­sonal data of cus­tomers and sup­pli­ers (or their inter­nal contacts)

The pro­tec­tion of per­sonal data is a spe­cial con­cern of Greiner Bio-One (GBO).

According to Art 13 and 14 GDPR (General Data Protection Regulation) we are obliged to inform you about the pro­cess­ing of your per­sonal data:

We process for the pur­pose of per­for­mance of a con­tract and our legit­i­mate inter­est of cus­tomer reten­tion the fol­low­ing per­sonal data:

name, address, tele­phone number, e‑mail address, (addi­tional if nec­es­sary:) depart­ment and function.

We have received these data either from you, your com­pany or from public sources such as com­pany reg­is­ter, your web­site, tele­phone book, etc. 

All employ­ees of our com­pany who take care of our cus­tomers and/or sup­pli­ers have access to these data; in addi­tion, these data can be viewed by the IT depart­ments of Greiner Bio-One International GmbH (A‑4550 Kremsmünster) and Greiner Holding AG (A‑4550 Kremsmünster). Our SAP system and our elec­tronic com­mu­ni­ca­tion sys­tems are sup­ported by our exter­nal sup­port- and main­te­nance partners.

If nec­es­sary for per­form­ing the con­tract with your com­pany, the data can also be viewed by autho­rized employ­ees of other GBO enti­ties – see link to overview of GBO locations

Furthermore, your name and your address (and if nec­es­sary the tele­phone number) will be pro­vided to the trans­port com­pany com­mis­sioned by GBO for deliv­ery of the ordered goods. 

We store the per­sonal data nec­es­sary for the ful­fil­ment of the con­tract for the dura­tion of the entire busi­ness rela­tion­ship as well as in accor­dance with the legal oblig­a­tions for stor­age, doc­u­men­ta­tion and reporting.

II. Contacting Greiner Bio-One (GBO)

If you con­tact us by form on the web­site or by e‑mail, the data you pro­vide (and, in the con­text of cook­ies, the IP data) will be stored for up to six months for the pur­pose of pro­cess­ing your enquiry and in the event of follow-up questions.

Your data will be processed by the respon­si­ble Greiner Bio-One com­pany (which can be one (or if nec­es­sary sev­eral): see link to overview of GBO loca­tions.

Your data will only be for­warded within the Greiner Bio-One divi­sion if this is nec­es­sary to process your request. We will not pass on your data to com­pa­nies out­side the Greiner Bio-One divi­sion with­out your express consent.The law­ful­ness of this pro­cess­ing of your data is based on the need to respond to your request and on our legit­i­mate interests.

III. Webshop 

We would like to point out that for the pur­pose of ful­fil­ment of our con­trac­tual oblig­a­tions, Greiner Bio-One (GBO) and the web shop oper­a­tor (Imos GmbH, Germany) will use the IP data based on the use of cook­ies as well as the fol­low­ing user data (name and (com­pany) address, tele­phone number and email address). 

These data pro­vided by you are nec­es­sary for the per­for­mance of the con­tract. You have the right to revoke your con­sent at any time. Until such a revo­ca­tion, your user data will remain stored with us and is processed in com­pli­ance with GDPR principles.

Furthermore, your name and the address (and in excep­tional cases your tele­phone number if required) are trans­mit­ted to the trans­port com­pany com­mis­sioned by GBO for the deliv­ery of the ordered goods.

We store the per­sonal data nec­es­sary for the ful­fil­ment of the con­tract for the dura­tion of the entire busi­ness rela­tion­ship as well as in accor­dance with the legal oblig­a­tions for stor­age and doc­u­men­ta­tion, report.

IV. Newsletter

You have the pos­si­bil­ity to sub­scribe to a newslet­ter via our web­site. In this case, we need your e‑mail address and your con­fir­ma­tion that you agree to receive the newslet­ter via Email.

In order to pro­vide you with tar­geted infor­ma­tion, we also col­lect and process the infor­ma­tion you pro­vide on your pre­ferred prod­uct groups.

As soon as you have reg­is­tered for the newslet­ter, you will receive an e‑mail to con­firm your registration.

You can cancel your sub­scrip­tion to the newslet­ter at any time. Please send the revo­ca­tion to the fol­low­ing e‑mail address: [email protected] We will imme­di­ately delete your respec­tive data.

V. Cookies

Our web­site is using “cook­ies”. These are small text files that are stored on your device using the browser. They’re not doing any damage. 

We use cook­ies to make our web­site user-friendly. Some cook­ies remain stored on your device until you delete them. They enable us to rec­og­nize your browser the next time you visit us.

If you do not want that we use these cook­ies, you can set your browser so that it informs you about the use of cook­ies and you can con­firm on a case-by-case basis. 

When cook­ies are deac­ti­vated, the func­tion­al­ity of our web­site may be limited.

VI. Facebook

Our web­site uses the “pixel” of face­book Inc, USA (“face­book”) for remarketing.

This func­tion is used to present inter­est-based adver­tise­ments (“face­book ads”) to our web­site visitors.

This pixel estab­lishes a direct con­nec­tion to the Facebook servers when you visit our web­site. Facebook assigns your visit to our site to your per­sonal face­book account.

For more infor­ma­tion about facebook’s col­lec­tion and use of the data and your rights and choices about pro­tect­ing your pri­vacy, please see facebook’s pri­vacy policy at www.facebook.com/about/privacy/. Alternatively, you can dis­able this func­tion (“Custom Audiences”) at https://www.facebook.com/settings/?tab=ads#_=_

VII. Customer Relationship Management System (CRM)

We use your per­sonal data for our Customer Relationship Management System in order to store busi­ness con­tacts and to be able to offer sup­port tai­lored to the needs of the customer.

We process your per­sonal data on the basis of our legit­i­mate inter­est in inform­ing our cus­tomers and inter­ested par­ties about our prod­ucts and ser­vices as well as on the basis of the per­for­mance of a contract.

The fol­low­ing per­sonal data are processed: First- and sur­name, titel, func­tion; (com­pany-) Email address, (com­pany-) tele­phone number, (com­pany-) address, what GBO prod­ucts are you inter­ested in.

Basically your per­sonal data will only be processed by employ­ees of the sales‑, marketing‑, prod­uct man­age­ment- and qual­ity depart­ment of GBO as well as by employ­ees of the IT depart­ment of Greiner Bio-One International GmbH (Kremsmuenster, Austria).

For global projects, your per­sonal data can be accessed from all Greiner Bio-One com­pa­nies that use the CRM system: as of 25.5.2018, these are the Greiner Bio-One loca­tions in Germany, Great Britain, USA, Netherlands, Belgium (and until the end of 2018 also Austria, France and Spain).

The IT depart­ment of Greiner Bio-One International GmbH coop­er­ates with our soft­ware provider Aurea (Dubai) and the main­te­nance com­pany Axians (Vienna, Austria). 

Your per­sonal data will be stored for as long as there is an active cus­tomer rela­tion­ship with you or the com­pany you work for.

In the event that con­tracts have been con­cluded between you or the com­pany you work for, your per­sonal data will be stored for as long as required by legal oblig­a­tions for stor­age, doc­u­men­ta­tion and reporting.

We have received your per­sonal data from you or your employer.

VIII. GBO compass

We use your per­sonal data for the admin­is­tra­tion of E‑learning courses.

We process your per­sonal data on the basis of our legit­i­mate inter­est in opti­mally inform­ing our cus­tomers and inter­ested par­ties about our prod­ucts and services.

The fol­low­ing per­sonal data are processed: Gender, titel, first- and sur­name, func­tion and depart­ment, com­pany, (com­pany-) Email address, (com­pany-) tele­phone number, (com­pany-) address, lan­guage, time zone, (optional: supervisor)

Your per­sonal data will only be used by employ­ees of the mar­ket­ing depart­ment of GBO as well as by employ­ees of the IT depart­ment of Greiner Bio-One International GmbH and Greiner Holding AG (Kremsmuenster, Austria). 

In addi­tion, our soft­ware provider IMC infor­ma­tion mul­ti­me­dia com­mu­ni­ca­tion AG (Germany) has access to your data.

Your per­sonal data will be stored for as long as you are reg­is­tered in our GBO com­pass system.

IX. Rights of the data subject

We would like to inform you that you have the right to:

  • request infor­ma­tion about which of your per­sonal data we process (Art 15 GDPR); 
  • cor­rect your per­sonal data (Art 16 GDPR);
  • delete your per­sonal data, as long as our legit­i­mate inter­ests do not out­weigh (Art 17 GDPR);
  • restrict the pro­cess­ing of your per­sonal data (Art 18 GDPR);
  • object to the data pro­cess­ing (Art 21 GDPR);
  • receive your per­sonal data in a struc­tured, com­monly used and machine-read­able format (Art 20 GDPR).

If you believe that the pro­cess­ing of your data vio­lates data pro­tec­tion law or your data pro­tec­tion rights have oth­er­wise been vio­lated in any way, you can com­plain to the super­vi­sory author­ity (right of appeal to a super­vi­sory author­ity — Art 77 GDPR). In Germany there is a respon­si­ble author­ity for every fed­eral state

For Baden-Württemberg:

Landesbeauftragte für den Datenschutz und die Informationsfreiheit 

Postfach 10 29 32
70025 Stuttgart

or:

Königstraße 10a
70173 Stuttgart

T: +49 71161 55 41–0
F: +49 71161 55 41–15
Email: [email protected]
www.baden-wuerttemberg.datenschutz.de

All other data pro­tec­tion author­i­ties of the EU member states are listed under the fol­low­ing link 
http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

We would like to point out that in the event that per­sonal data is not pro­vided or in the event of your revo­ca­tion, the ful­fil­ment of (con­trac­tual) oblig­a­tions by GBO will be made more dif­fi­cult or even impossible.

You can reach us as follows: 

Greiner Bio-One GmbH

Maybachstraße 2
72636 Frickenhausen
Germany
T: +49 7022 948–0
Email: [email protected]